To our valued policyholders, agents and associates:
According to the Governor’s office, the insurance industry is considered an ‘essential’ business, and our office remains open. We have limited staff at the office, with the remainder of employees working from home. Unfortunately, in order to maintain ‘social distancing’, we are limiting direct contact with people. We have a mail slot for payments or any other information you want to drop off, but we suggest that you stay safe and mail us or email us.
Here are some email addresses that could be helpful to you:
Please let us know if you are out of work due to COVID-19 (corona virus) and are unable to pay your premiums. As a small company, we understand that times are tough right now and every dollar is important to struggling families and businesses. We appreciate being your insurance company and want to help if we can.
If you want to make a payment, you can use our website or mail it to us at PO Box 487, Johnstown NY 12095. If you experience any difficulty making online payments, please call us at 518-762-3171, Monday-Friday from 8-4 pm.
This is an unprecedented situation and with guidelines changing, not by the day, but by the hour, we are working to be sure that your insurance needs are met with little inconvenience. Again, we hope you understand why we are taking these strict measures to help ‘flatten the curve’. We can all do our part during these trying times.